How can I order a HitPay terminal from the dashboard?
You can Order a HitPay terminal from the dashboard by navigating to Point of Sale > Terminals.
What are the payment methods supported by HitPay Terminal?
HitPay’s credit card terminals support Visa, Mastercard, and American Express cards. In addition, mobile wallets such as Apple Pay, Google Pay, Samsung Pay, and Fitbit Pay are also supported on HitPay Terminal. HitPay’s WisePOS E terminal can also generate PayNow QR codes in Singapore, as well as Scan-to-Pay QR codes — which customers can scan using their mobile device to be redirected to a checkout page, where they can access all other payment methods available on your HitPay account.
What currencies can I charge in using HitPay Terminal?
The terminal is only able to accept payments in your default home currency. This means that if for example, you are a Singapore-registered merchant, the terminal will only work in SGD. Likewise, MYR will work for Malaysia-registered merchants. If you wish to charge in foreign currencies, you can log in to the HitPay app and use the manual Key in Card details from the payment options to accept in-person payments in over 30 global currencies
Is there a warranty for Card Readers?
HitPay offers a one-year warranty on our credit card terminals from the purchase date. If it's faulty and you return it as directed within a year, we may fix, replace, or refund you. This warranty only covers proper use and undamaged items and is non-transferable. For warranty issues, contact us with the device's serial number and problem description at support@hit-pay.com.
Which countries are HitPay terminals available?
HitPay terminals are currently available in Australia, Hong Kong, Malaysia, New Zealand, Philippines, and Singapore.
Still have questions?
Contact our team.




























